The Scout Information Centre is open from 8am–7pm weekdays and 9am–12pm on Saturdays.

Whether you need an idea for your section programme, have a query about a rule or Scouting policy, need to report an accident, are looking for an overseas Scouting contact, or anything else, our team of Information Centre Advisers will be happy to help. 

How you can contact us

  • By phone: 0345 300 1818 (local rate) or 020 8433 7100
  • By email:  

  • By post: Scout Information Centre, Gilwell Park, Chingford, London, E4 7QW

  • Visit us: 8am - 7pm weekdays, 9am - 12pm Saturdays. See where we are on Google Maps.

Media enquiries

For all media enquiries, please contact our media team.


For any complaints, please see our guide here.